Recent Storm Damage Posts

Floods and Foul Odors in Your Orlando Home

6/13/2019 (Permalink)

Storm Damage Floods and Foul Odors in Your Orlando Home Flood water leaving your home smelling fishy? SERVPRO can help!

Quick Flood Water Removal in Orlando Avoids Secondary Losses

This area of Florida is no stranger to flooding from intense storms. When there is a water intrusion into a home, it is vital that extraction of the water occurs as quickly as possible to avoid secondary losses. Since groundwater carries a category three biohazard rating, also known as black water, it is best cleaned up by professionals.

Our local SERVPRO technicians answered a call from a property owner for emergency flood water removal in Orlando. Locally heavy rainstorms caused flash flooding, and nearly an inch of water penetrated the back area of the home. The floodwater receded quickly but left a soggy, odorous mess in the kitchen and living room.

We arrived quickly to the home and began extraction efforts immediately using our portable pumps. Carpeting exposed to black water requires removal. Since wet carpeting weighs more, we removed the water and then cut the carpet and padding into strips for disposal.

Upon scoping the affected areas in the home, we found water wicked into the sheetrock and behind the baseboards. SERVPRO technicians performed a type of controlled demolition technique known as "flood cuts" where we carefully cut away water-damaged sheetrock about six inches above the water line. This action allows adequate airflow into the wall cavity.

The drying phase is crucial for not only the primary function of lowering moisture in the room, but it also inhibits mold growth. An unfortunate but common occurrence after flooding in a home is foul odors. After our technicians cleaned and disinfected the water loss areas in the house, a residual water odor remained.

One of the many certifications our technicians hold is in odor control. We have a diverse number of applications to neutralize any remaining odors from the flood water completely. 

Our SERVPRO location holds a general contractor license which let us offer not only cleanup from water loss, but also full rebuilding to completely restore the home to its preloss condition.

SERVPRO of Apopka-Wekiva at (407) 788-3124 stands ready to assist homeowners with flood water removal. Our certified technicians can help with all stages of recovery from water loss, so it is, "Like it never even happened."

Read more about Orlando here.

Our Certified Technicians Are Prepared To Restore Your Orlando Home After A Flood

5/16/2019 (Permalink)

Storm Damage Our Certified Technicians Are Prepared To Restore Your Orlando Home After A Flood We will help you determine the amount of damage and then work with you and your insurance company to get the repairs done fast.

Flood Damage Restoration Often Includes a Pack-Out in Orlando

When significant quantities of water infiltrate your Orlando home contents also suffer damage. You might believe that your boxes of documents, books, pictures, and other stored items are a lost cause. On the contrary, modern techniques and innovative equipment can clean and dry out your household goods and personal possessions so you can enjoy them again in your newly restored dwelling.

The key is a pack-out of the spaces in your Orlando house affected by flood damage. Moving your possessions to our production facility is a safe and secure strategy. We use a detailed Content Claims Inventory System (CCIS) to list and track your portable property. We use digital photos, lists, and barcoding to document the condition of your personal property every step of the way.

Moving the contents of your home out temporarily aids the SERVPRO team in the restoration of both your home’s structure and the packed-out articles. Clearing out wet furnishings, boxes of stored items, and other articles allows our water removal and drying crews to work more efficiently. Our crew goes space to space inside your home, using pumps and wanded extractors to remove the water, containing it for disposal per local regulations as flooding by definition involves Category 3 or black water.

We clean the surfaces affected by flood water, sanitizing them with EPA-registered disinfectants. SERVPRO employees trained as Applied Structural Drying Technicians (ASD) by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) set up a drying configuration. We measure the moisture content of the building materials, using that data to determine a drying goal. Air movers, heaters, and dehumidifiers help lower the moisture to normal levels.

Specially trained technicians evaluate your items at our production facility, cleaning, disinfecting, drying, and restoring them. SERVPRO uses innovative techniques like freeze-drying for paper and contained small drying chambers to remove moisture for furnishings. Items are cleaned and disinfected thoroughly so you and your family can enjoy them again in your remediated home.

SERVPRO of Apopka-Wekiva offers customers highly-qualified technicians and state of the art equipment to return your flooded home to preloss condition. Call (407) 788-3124 day or night to schedule a professional assessment of your flooding scenario.

Click here to learn more about parking and transportation in Orlando.

Some Facts Everyone Should Know About Storm Damage Remediation in Orlando

4/21/2019 (Permalink)

Storm Damage Some Facts Everyone Should Know About Storm Damage Remediation in Orlando If your basement and/or laundry area has flood damage, you need to contact the certified technicians at SERVPRO for effective remediation efforts.

Use Restoration Services After Flood Damage to Your Orlando Home’s Basement

Basements get flooded easily because heavy rain and flood waters enter them easily through cracks in the foundation and seepage. Extensive basement flooding can cause significant damage to the building materials, flooring, and items in the basement. It can also lead to mold growth, which can cause health effects.

If the basement of your home has sustained flood damage in Orlando, call a company that offers flood damage restoration promptly to prevent further destruction. A restoration company like SERVPRO can begin the remediation immediately after assessing the damage. You do not have to wait several days for the restoration to start after the initial evaluation. Our technicians are certified in IICRC water restoration and applied structural drying protocols, and are aware of the importance of removing water and drying a structure quickly.

SERVPRO franchise professionals have advanced equipment for extracting flood water from a basement. If the water is several inches deep, we can use a submersible pump to remove it. If only a small area of the basement has standing water, our technicians can use a wet/dry vacuum to remove it. Removing most of the water helps minimize drying time and prevent secondary water damage.

Floodwater often contains microorganisms that can be hazardous to human health. Once we remove the water, we clean and sanitize the basement and the affected materials using advanced cleaning products. We also dry the affected area. To speed up drying, we can set up fans throughout the area and turn them to high speed to expedite evaporation. We can also use dehumidifiers to remove moisture from the affected materials like furnishings and flooring. We also utilize commercial grade ozone machines, which neutralize odor-causing particles at the molecular level.

After drying the basement, our technicians can inspect the structural damage and work with your insurance adjuster on site to ensure you receive the indemnification you seek. We ensure that the documentation required to file an insurance claim is complete and in order. We are committed to restoring your home to its original pre-flood condition, making the destruction look “Like it never even happened.”

SERVPRO of Apopka-Wekiva has extensive experience in extracting water from a structure and drying it. Call us anytime at (407) 788-3124 for flood damage restoration services in Apopka, Wekiva Springs, and University Park.

Click here for more information about the city of Orlando.

Did the Heavy Rains Cause Flooding in Your Orlando Home?

3/12/2019 (Permalink)

Storm Damage Did the Heavy Rains Cause Flooding in Your Orlando Home? Heavy rains happen often in Florida and cause flood damage.

Strategies to Eliminate All Traces of Flood Damage in Orlando

Water tends to migrate throughout a property after flooding in Orlando. Although large quantities of water can pool up and are straightforward to remove, cracks and crevices in the floors and joints between walls and baseboards allow some water to drain into cavities. It is crucial to eliminate both the standing water and any hidden moisture to avoid progressive deterioration and secondary concerns like mold damage.

When heavy rains create overland flood damage in low lying areas of Orlando, foundations, crawl spaces, and ground level living areas are all at risk. Waiting for the water to drain away rather than taking more aggressive action is not recommended. Allowing flooding to remain more than 24 to 48 hours can accelerate mold growth, and soaked building materials rapidly deteriorate.

Flooding damage restoration is one of SERVPRO’s core services. The crew sent in response to your request for assistance is highly-qualified, trained in IICRC protocols and strategies proven to deliver successful flood damage remediation results. Once we pump out and extract visible water, our employees use thermal scanning and moisture meters to locate trapped water.

SERVPRO also uses innovations like specialty drying equipment to pull moisture out of several levels of flooring. The negative pressure technology suctions out water that percolated below the surface of hardwood and other floors using mats that adhere to the surface. Hoses attached to the mats use our truck-mounted extractors to evacuate the water that drained beneath the surface.

This system can also be set up to pull moisture from cavities behind walls. Another way SERVPRO gains access to the hidden water is by using flood cuts, portions of wall material removed near the floor. Once we extract the seepage, the openings permit us to direct airflow into the damp areas to complete applied structural drying.

Drying of building materials requires a balance of air movement, heat, and dehumidifiers. SERVPRO monitors the moisture levels as we run a drying perimeter to ensure we meet the drying goals determined by our crew chiefs.

SERVPRO of Apopka-Wekiva offers residents top-notch flood damage abatement services. Contact our team 24 hours a day, year-round at (407) 788-3124.

Read about Orlando here.

Storm Damage? SERVPRO Can Help!

9/27/2018 (Permalink)

Our thoughts and prayers are with those impacted by hurricane Florence. This storm caused damage that will take a long time to repair and people are still without power.  Often times you don't realize how much you rely on daily conveniences like power and air conditioning until you have to go with out them. 

Luckily, this hurricane did not hit Central Florida, but there are still several storms lingering out there.  Even if these storm pass us by, we will still be at risk of hurricanes for a few more months.

Of course, it is not just hurricanes that can cause storm damage. In Central Florida, even routine thunderstorms can be particularly powerful.  We have seen heavy damage for hail, wind, rain and more in a matter of minutes and almost without warning.  

No matter how unexpected your storm damage, SERVPRO can help!  Our team of experts are trained to handle water damage, mold, fire and smoke damage, biohazards and mush more.  Nobody know more about these issues then we do!

Remember, our team is here 27/7 365 to help if you ever need us.  Whether you are the victim of flooding, fire, mold, or biohazard, our team of experts can help...and FAST!

Have You Been The Victim of Storm Damage?

9/27/2018 (Permalink)

Storm Damage Have You Been The Victim of Storm Damage? Don't worry, whatever happens SERVPRO will be ready to help you when you get back home.

We see the same scenario over and over again.  A massive storm forms in the Atlantic.  Weather professionals have no real idea where it is going to go or how big a storm it will be until almost 24 hours ahead of time.

Some people evacuate and board of their home and businesses.  Others stay behind to make sure everything will be OK.  Unfortunately, in either case there is not a lot that can be done to prevent storm damage.  From tropical storms to hurricanes, the damage can be significant and there is not much you can do to stop it from happening.

There is something to take comfort in. No matter what happens the damage can be repaired.  While people are irreplaceable (and a lot harder to fix) property can be restored.

At SERVPRO, our team of professionals have seen in all.  Mold, fire, smoke, water, trauma, biohazard and much more.  Nothing surprises us and there is nothing we can't handle.

Not only can we repair whatever damage your property has incurred, we can work with your insurance company to make your claim process as quick and easy as possible.  That's another benefit to using one of the largest repair and restoration companies in the country.

If you need us, just give us a call.  Our team will be there, ready and willing to help, 24/7 365!

Post Storm Tips and Hints

9/27/2018 (Permalink)

Here in central Florida we are used to preparing for storms. These reminders should help you and your family prepare for the next one that comes our way. You don’t want to be left out in the heat and unprepared for surviving if a large storm or disaster does affect you.

Water: As stated in previous blog posts, a traditional standing water heater holds up to 40 gallons of clean water. If the water to your home isn’t flowing this is a great last resort. However, if there is water going into the home, make sure you check with county sites to find out if you are under a boil water alert or not. Make sure you have 1 gallon of water per person for up to one week stored before the storm hits.

Food: Canned food and none perishable foods like beans, canned vegetables, and soups are good to have around. If you have a small gas cooking device you’ll want to empty out your freezer as fast as possible of any frozen foods so make sure to cook through your perishable foods before your canned foods.

Gas and fuel: Make sure you have a full tank of gasoline in all of your vehicles. Fuel might become limited during an emergency situation. So you’ll want to make sure you are topped off before the storm hits. As for fuel oil this goes for gasoline for generators, propane for cooking, and lamp oil if you plan to use gas lamps for a lightning source.

Outside of these basic items there are an assortment of other items  you may want to keep handy such as:

*hand cranking can opener

*First aid kit

*Cooler for perishable foods

*duct tape and garbage bags

*Flashlight and batteries

This short list of items can keep you prepared for the aftermath of an emergency. It’s recommended each year you check off an emergency disaster check-list to insure your stocks are full before a disaster happens.

Central Florida Home and Business Storm Prep

9/27/2018 (Permalink)

Being told that you have a major storm coming your way is hard enough, but now you have to figure out the best way to try and keep both your residential or commercial building from any sort of damage or loss. Our team has a saying, “you can never plan for a storm, but you can plan to be ready for it.” Let’s say that there is going to be a storm tomorrow. Are you prepared for whatever may happen? If your answer is no, then it is better that you don’t wait until you hear that the hurricane or thunderstorm of the century is coming, because by then it may be too late. Here are some things to make sure you check off of your checklist for your home:

  • Remove any branches or trees adjacent to your building that could potentially fall and damage it.
  • Sandbag any area that is subject to flooding
  • Relocate any valuable or fragile possessions
  • Secure all utilities including water heaters, gas tanks, and heaters and if necessary, raise them to higher locations to avoid water damage
  • Invest in and install shutters or plywood in order to protect windows and doors from wind-born debris
  • Have the roof of your building or home evaluated to ensure it can withstand a storm
  • Turn off propane tanks
  • Ensure a water supply for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.

Preparing your business is a little different, but these tips can help:

  • Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
  • Identify operations critical to survival and recovery.
  • Plan what you will do if your building is not accessible. Can you run your business from a different location or from your home? Can you develop a relationship with other local businesses to use their facilities if a disaster makes your location unusable?

We know that storms and the damage that comes with them are inevitable at times. You can rest assured that SERVPRO of Apopka/Wekiva will be available to assist you with your home or business in the event of any size disaster.

SERVPRO Storm Response

5/2/2018 (Permalink)

Storm Damage SERVPRO Storm Response The SERVPRO Disaster Recovery Team is ready to help!

Hurricanes and severe storms are a common part of our life in the Central Florida area. From South Orlando, to Ocoee, to Apopka, our franchise is available for disasters of any size. Many times though, when disaster strikes, it is hard to determine what step to take first. SERVPRPO Industries has a Disaster Recovery team that can be called in to assist our neighbors after a major storm. Our franchise can call in reinforcements to make sure that all of our neighbors are assisted ASAP!    

How does it all work?

As a team, SERVPRO franchises and corporate staff work together to track storms that will affect our franchise areas. After the storm hits, as soon as it is safe for our crews to enter the damaged area, they are dispatched. Mobile command centers are set up and franchises are pulled from over 1,650 locations across the country to help, depending on the size of the disaster. Crews will work around the clock to get people back into their homes and businesses as soon as possible.

Dealing with the aftermath of a major storm is very stressful. We are happy to offer our services in order to relieve some of that stress!

Hurricane Preparedness In Central Florida

5/2/2018 (Permalink)

Storm Damage Hurricane Preparedness In Central Florida The SERVPRO Hurricane Preparation Check List

Every year we hear about hurricane preparedness in Central Florida. What you need to do to make sure you, your family, and your belongings are as safe as possible during a storm. Each year we make calls to family making sure they are ready in case of an emergency, and each year we add more things to our list of ideas and needs that can be utilized in case of an emergency at the home.

Let’s take a moment to discuss water. Anyone who has been through a disaster knows it’s importance. Day to day you need it, but what happens when the temperature goes up, there is no AC, and you are exposed to more prolonged sun light? Dehydration sets in faster and water may become a more important need than it does without those conditions. Did you know the water heater in your home may hold up to 40-60 gallons of water? Fresh drinking water. You can access this directly from your water heater and it may make the difference in an emergency. Of course, it is always best in the case of an imminent storm, to store ahead of time as much clean and flushable water as you can. If the water supply is contaminated it may take weeks before it is safe to use again.

What about food? In emergency situations you will need to learn to ration food for prolonged periods. Meaning non spoiling products should be stocked up on and kept on hand. Make sure you have a fuel source for a grill or cooking source so you can plow through all that meat and produce you have stored in the freezer before it’s gone. Save the canned items for later.

After the storm passes, we will be available to assist with cleanup. You can reach our office at 407-788-3124 24/7/365!

Hurricane IRMA-Destruction in Central Florida

11/3/2017 (Permalink)

Hurricane Irma swept through Central Florida causing devastation on many levels. We were fortunate enough to not have the maximum amount of damage forecasted, but that doesn’t mean that the damage wasn’t enough to hurt.

As a restoration company, we received THOUSANDS of phone calls. In general, people know that they need to call a company like ours for help after a natural disaster like Irma. We actually received some phone calls before the storm hit, because people understood the need to be prepared. With everything going on, there are some things that go unnoticed, and as I write this, I find the need to share those things. They are important because they truly show the spirit of our company.

Before the storm hit we had a plan in place that would allow us to help as many people as possible, as fast as possible. We are a 24/7 service company for emergency service, but typically, after 5:00 in the evening and until 8:00 in the morning, we have our calls answered by a service. That way we can allow our staff time to sleep! We knew though, that we needed to have someone on staff answering the phones once the storm hit, because they would be the best ones to answer questions, offer some hope, and get people in line for service. We had two employees that agreed to do this. They tirelessly answered calls for days.

Because we are part of a national system of franchises, SERVPRO corporate called in the cavalry to assist the local franchises. Once each local office was at their limit, we could easily dispatch out one of our sister franchises. That allowed us to get someone out as soon as possible, instead of having to turn people away or wait for weeks for service. There were franchises from all over the country that came in to help, many of them even came directly from helping in Texas after Harvey.

From a business standpoint, right after a storm is a time for restoration companies to make money. What I found interesting though, was that instead of sending people out to try to secure the biggest jobs, Scott Tracy, the owner of our franchise, was busy making sure that the employee’s families were safe. He even went out and bought additional generators for those families to use so that they wouldn’t have to be without power at their home. He was busy with trying to take care of those around him.

Our office was without power for 9 days. We serviced as many people as possible by working from our General Manager’s home. Her kitchen table was turned into a mobile office. We could do almost everything we needed to in order to help our customers and get the information to our production team that they needed.

These things all add up to one big picture, our franchise is led by a team of people who CARE, not just about the bottom line of the business, but about the community and their staff. When the next storm hits, remember that a company that cares about their employees will care more about their customers too. SERVPRO is always here to help make it “Like it never even happened.”

What to Look for After the Storm is Long Gone

11/3/2017 (Permalink)

It’s been weeks since we had our brush with Hurricane Irma in Central Florida. How did your home do? Did you have minimal damage? Some missing shingles? Maybe some slight water intrusion from windows? Did you think that you had it all cleaned up but now you are starting to smell something funny? Here are a few things to look for that will help you decided if you have an area that needs to be investigated further by a professional.

  • Musty smell-many people report this after there has been a water intrusion in their home or business. If it goes away in a couple days, then it probably isn’t a big issue. If you notice that the smell lingers, and is even a bit stronger in a specific area, this would be a cause for further investigation.
  • Water marks that seem to have come out of nowhere. This could be a sign that the area you thought was dry, is actually still wet. Modern building materials can hold water in them for longer periods of time, making it harder to find right away.
  • Bulging floors, buckling floors, “squishy” floors, these are all signs of a water intrusion issue. Many times, when your floor is showing those signs, there will be other areas affected also.
  • Drywall that is crumbling or bulging. This can be a sign that the drywall was wet at one point, or still is, and that it needs to be checked further.

These are three simple things, but added together they can be a sign that there might be mold growth or even some areas that need proper drying. If you’ve noticed that your home or business is being affected by these or similar things, feel free to give us a call to discuss them. Our team is available to answer questions for you or schedule an inspection. You can reach us at 407-788-3124.