Recent Commercial Posts

Let SERVPRO Help You Resolve Your Insurance Claim

9/26/2018 (Permalink)

Commercial Let SERVPRO Help You Resolve Your Insurance Claim Worried about your insurance claim? Don't be! Our team of professionals can help you get your claim submitted quickly and properly.

After the shock of dealing with a disaster is over, the next thing that people think about is "How am I going to pay for this?".   That is a natural response and a great question given the high cost of repairing mold, flood, fire and/or trauma damage.  The good news is that our team of professionals can help eliminate that concern!

One of the things that sets SERVPRO apart from other restoration companies is the how well we work with your insurance company. Our team of professionals understand the insurance industry and how the claims process works.  We also know everything that needs to happen in order to get your claim submitted and your repairs covered.

As one of one the largest restoration and damage remediation companies in the country, we have worked with hundreds of insurance companies to get our customers claims processed quickly and fairly.  In fact, Insurance companies know that SERVPRO handles things properly and often recommend us to their policy holders.

So remember, if you have an issue with your home or office our team of trained professional are here to fix it 24/7 365 days a year! Not only is our staff trained to resolve your damage, we can help with your insurance claim too!

Keep an Updated Inventory of Your Home or Office.. Just in Case

9/26/2018 (Permalink)

Commercial Keep an Updated Inventory of Your Home or Office.. Just in Case Make sure you have a picture inventory of your belongings in the event of a loss. Without it you could lose a lot of money!

Tip of the week:


While you probably have homeowners or business insurance that covers the contents of your home or business if they are lost, you probably don't have pictures of the contents you own.

Make sure you keep an inventory of the contents of your home and office.  Hopefully you will never need it, but you will be glad to have it in the event of a problem!


Be sure to take pictures of each area of your home or business and the contents in them at least once a year. That way, if you do need to file an insurance claim you will have a record of everything you lost, the condition it was in, etc.

People are often surprised that if their property is lost, destroyed or stolen getting it replaced is not necessarily a straight-forward process with their insurance company if they don't have this picture inventory.

For example, if you were to lose a desk in a fire and don't have a picture inventory the amount you will be reimbursed could be a surprise.  Your $1000 mint condition 'classic' desk could get valued based on age and 'market-value', leaving you with a lot less money than you expected, and needed, to replace it.

Again, we hope you never need that list, but better safe than sorry.  Of course, if you ever need us for mold, fire, water or trauma/bio-hazard issues, we are here 24/7 365.

Why Duct Cleaning is so Important

5/2/2018 (Permalink)

Commercial Why Duct Cleaning is so Important This photo shows the build up of contaminants on the inside of HVAC duct work, and the inside of the duct work after the cleaning was completed.

Here in Orlando, FL we like to think that once or twice a year we do spring or fall cleaning at home. We go through the house and clean what we see. But how do we go about cleaning what we don’t see? The air around us. Behind your walls is a maze of lines and vents that move air through our modern home. Often pulling air from the main parts of the house and some from outside. The air is circulated through an air handler, conditioned and pushed back into the home, or the office, or the school. With our busy lives how often do we really clean as much as we should? Have you ever woken up with a scratchy feeling in your throat? Have you ever suffered from allergies? Now stop and think about the air you breathe. What you don’t see is the dander, dust, dirt, and (if you have them) pet hair that is present. These particles are being moved through your structures through the vents.

The benefits of duct cleaning are simple and easy to see, even if the particles in the air are not. The first hits you in the chest. Cleaner air reduces allergies and illnesses that spring from constant contact with allergens. Particles in the air can be pulled into your HVAC up to seven times a day and circulated through the units. While dirty ducts don’t necessarily mean unhealthy air in your building, they may be contributing to larger health issues, could cause serious problems for people with respiratory health conditions, autoimmune disorders, or those with allergies.

Next it will hit you in the wallet. The US Department of energy states that up to 40% of energy used for heating and air is wasted. Think about it this way, a vent is just a pipe in your home. What happens when all that matter builds up in the vent? It’s not being pushed through the vents completely, so it’s staying inside them and clogging them up! Filters are inserted into your HVAC’s but normal usage still allows for buildup of blocking matter that causes that unit to run longer, and more often. This also may cause your HVAC unit to have a shorter life span.

The EPA suggests that regularly switching out your filters, regular maintenance, and making sure moisture doesn’t get into your HVAC are important steps you can regularly do at home on your own. No facts about air duct cleaning have been produced yet, but logic dictates that once dirt and debris gets in, it needs to come out. It gets circulated and builds up in the home, office, or school. It does effect air quality in the building and will cause your unit to run harder and longer to push the same amount of air as a clean unit does wasting your hard earned money.

We are here to help you with any and all of your duct cleaning needs.  

Why Yours Floors Need Commercial Cleaning

5/2/2018 (Permalink)

Thorough commercial carpet cleaning is the single best way to preserve and extend the life of carpet, but proper treatment requires careful planning and extensive training. It’s the kind of training that a professional would receive through an organization like the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and it is essential for a professional to integrate quality practices into their own firm. But how much goes into proper commercial carpet cleaning? It starts with keeping soil and debris from entering the building to begin with. By placing entry mats in entrance and high traffic areas and maintaining the walking surfaces outside of the building, there will be less soil to deal with inside the building. Inside, frequent vacuuming is the first line of defense, and may be needed daily in areas that receive a lot of traffic. Vacuuming ensures deposited soil does not penetrate deeply into the fibers and cause damage.

Spot and stain control is essential, even if the flooring is colored in a way to make stain detection difficult. Stains will degrade the integrity of the flooring and alter its texture, so professionals will have to respond quickly to any problem areas. Formulated detergents and targeted agitation will normally do the trick. Finally, deep treatment, usually through hot water extraction or encapsulation methods, will need to be done several times a year to remove soils that have become embedded in the carpet fibers. Regular office carpet cleaning is necessary for maintaining a professional, healthy atmosphere. No one likes to work in filth, and over time, the flooring will pick up a great deal of soil and debris. If it is not regularly removed, the flooring will deteriorate at an accelerated rate, harbor odors, and look unattractive and dirty. Fortunately, certified professionals can keep the flooring nearly soil free as long as they are brought in for a thorough treatment on a regular basis.

Commercial buildings withstand a great deal of foot traffic every day, and with the foot traffic comes soil, moisture, and other debris. With entry mats near the entrances and daily vacuuming, most of this soil can be kept from penetrating into the fibers. However, it isn’t a perfect solution, and deep office carpet cleaning will be needed before long. There are several treatment methods available for commercial buildings, but most textile manufacturers agree that hot water extraction is the most effective method. During hot water extraction, a combination of superheated water and detergent is injected deep into the carpeting and then extracted once it has a chance to suspend any soil.

Make sure that before hiring a professional, you select a company that is an IICRC Certified Firm. This will ensure that the technician sent to your office is also certified. Advanced treatment methods require expertise and proper training, and certification through a respectable organization will convey this. We would love the opportunity to give you an estimate for the cleaning of your office. With over 30 years of experience in the cleaning and restoration industry, we can offer assistance in almost any situation.

Eliminating Odors in Commercial Buildings

5/2/2018 (Permalink)

WHAT IS THAT SMELL? WHERE IS THAT COMING FROM? IT'S IMPOSSIBLE TO WORK WITH THAT ODOR! Are you hearing things like that? Or maybe even seeing people new to your office turn up their nose when they walk in? You might have a foul odor and not even know about it. Mildew, mold, even a kitchen spill that might not have received the attention it needed-all of these things can make an office environment less than pleasant, even down-right dangerous to work in. 

Mildew is a version of microbial growth, much like mold, that can cause a host of issues to your employees and your customers. Does your assistant suffer from allergies? Do you have more than a few sick calls a week? Is your office filled with items to change the way the office smells? You might be suffering from a growth issue that SERVPRO can take care of. 

Kitchen odors, or break room odors as the case may be, can happen over time. Do you have appliances in your break room? A stove, refrigerator, dishwasher? In your home you may clean these area's with more frequency and attention that you might at the office.

The second sense people use after sight is smell. It is part of that first impression that is related to your customers coming into your business. How does yours stand up? Give us a call today, and let us take a look at some potential problem areas for you.

Central Florida Office Disaster Recovery Plan

5/2/2018 (Permalink)

It’s 2:45am on a Sunday morning. You get a call that there is an emergency in your office. The caller tells you that there was a small fire and that the sprinkler system put it out, but that the entire building is now damaged from the water. What will your next step be?

Do you have a plan of action? What if there was a way for you to start making the important phoe calls before you even leave your house? What if there was something as simple as an app on your phone or tablet that would allow you to access all of the information that you need? That’s where our ERP comes in! ERP stands for Emergency Ready Profile or Emergency Ready Plan, and allows you to have a plan for any emergencies that may happen in your commercial building.  The ERP has everything and anything you want to have in your preparedness plan, from the location of the main power shut off switch all the way to where the blue prints are located. Having a plan of action allows anyone from the owner of the building to the custodians working the nightshift to be able to possibly prevent additional damages from occurring, while stopping the main source of damage from spreading. The best part is you can access this ERP directly from your smartphone or tablet by simply installing the free SERVPRO Ready App. The app can be downloaded on as many devices as you deem necessary.

You may ask, “How will it benefit me and my business?” Not many business owners/managers know that about 50% of businesses are unable to reopen following a disaster. Of the businesses that do survive, the overwhelmingly majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And, knowing you are “Ready for whatever happens” speaks trust to your employees. Showing that in the event your business is affected by a disaster, they don’t necessarily have to be.

By working with SERVPRO of Apopka/Wekiva and West Orange, and allowing us to provide your business with an Emergency Ready Plan, your business can receive the benefit of over 30 years of experience in reducing the impact of any natural or man-made disaster. Our teams are leaders in water and fire damage response and can help you quickly get your business back in working order.

The Emergency Ready Plan Advantages:

  • no cost assessment of your facility.
    •    -This means there is no need to allocate funds, giving you a great value at no cost.
    • A concise Profile Document that contains only the critical information needed in the event of an emergency.     But it will save a lot of time if ever needed.
    •    -It will only take a little time to complete and will not take you away from current projects.
  • A guide to help you get back into your building following a disaster.   of action.
    •    -This can help minimize the amount of time your business is inactive by having an immediate plan
  • Identification of the line of command for authorizing work to begin.   money.
    •    -This saves time so we can begin the work of mitigating the damage which can save you time and
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.  In advance of an emergency so that during the emergency you are “Ready for whatever happens.”
  •    -Having a quick reference of what to do, how to do it and who to call provides solutions in